01, 2024

How HR Managers Can Leverage McQuaig to Tackle Emerging Employment Trends

By Mano Rupra

As we delve into the employment landscape of 2024, HR managers are encountering new challenges that require innovative approaches and tools. Harvard Business Review recently shared an article highlighting 9 Trends That Will Shape Work in 2024 and Beyond (hbr.org). Two major trends mentioned include: the escalating need for effective conflict resolution among managers, and the shift from traditional degree requirements to a focus on skills-based hiring. McQuaig's talent management solutions can play a crucial role in helping HR managers navigate these trends successfully.

Embracing Employee Conflict Resolution

The recent surge in workplace conflicts, fueled by geopolitical issues, labor strikes, climate change, DEI pushback, and global elections, demands a new skill set from managers. According to a 2023 Gartner survey, a staggering 57% of managers report being fully responsible for managing and resolving team conflicts. Yet, many lack the necessary training and preparation to handle these situations effectively. As conflicts can severely impact both individual and team performance, turning the workplace into a stressful environment, it's imperative for organizations to invest in upskilling managers in conflict resolution.

McQuaig's TeamSync solution can be an invaluable asset in this regard. TeamSync helps managers better understand how their employees work together, providing insights into team dynamics and potential areas of conflict. By identifying underlying issues and personality clashes, TeamSync enables managers to address conflicts at their root, fostering a more harmonious and productive work environment.

Furthermore, McQuaig's behavioral assessments can guide tailored training programs, ensuring managers receive the specific development they need to handle interpersonal conflicts adeptly. Recognizing and rewarding effective conflict management, as part of performance reviews and promotion decisions, becomes more objective and data-driven with McQuaig's insights.

Skills Over Degrees

The transition from degree-based to skill-based hiring is a significant shift in the employment sector. Major companies like Google, Delta Airlines, and Accenture are already embracing this approach, allowing them to tap into a broader talent pool that includes Skilled Through Alternative Routes (STARs). This trend is particularly significant in the U.S., where over 70 million workers are without college degrees.

HR managers face the challenge of adapting their recruitment strategies to this new paradigm. McQuaig's role here is pivotal. By focusing on behavioral and skill assessments, McQuaig enables HR managers to identify candidates who, despite lacking traditional academic credentials, possess the necessary skills and potential for the role. This approach helps create a more diverse, capable, and motivated workforce.


The year 2024 brings with it unique challenges for HR managers, but also opportunities to innovate and excel. By harnessing the power of McQuaig's talent management tools, HR professionals can effectively navigate the complexities of employee conflict resolution and the transition to skills-based hiring. In doing so, they can build stronger, more resilient, and more inclusive teams, poised to thrive in the ever-evolving workplace landscape.